One platform, many organizations. Aggregated visibility for leadership, complete data isolation for every business unit.
Built for holding companies, conglomerates, and multi-entity enterprises that need unified oversight without compromising data boundaries.
Parent organization administrators see aggregated dashboards that roll up metrics across all child orgs. View total event volumes, SLA performance, and capability health from a single pane of glass — without switching contexts.
Each child organization maintains strict data isolation enforced at the database level via row-level security and tenant query filters. No child org can access another's data, even within the same parent hierarchy.
Key performance indicators are automatically aggregated from child orgs to the parent level. Track enterprise-wide SLA compliance rates, throughput trends, and operational efficiency across all business units in real time.
Monitor SLA adherence across every child organization from the parent dashboard. Identify which business units are meeting targets and which need attention — with drill-down capability into individual org metrics.
A clear hierarchy with strong boundaries and flexible visibility.
The parent org acts as the administrative hub. Parent admins can view aggregated analytics, manage child org provisioning, and set enterprise-wide policies — but they cannot access raw data within any child org.
Each child org operates independently with its own users, API keys, capabilities, and dashboards. Child admins manage their own team and data. They see only their org's metrics unless granted parent-level access.
Parent admins can be scoped to view all child orgs or a subset. Role-based access control ensures leadership sees what they need while operational teams remain focused on their business unit.
Enforce organization-wide settings from the parent level: data retention policies, security requirements, branding guidelines, and subscription tier management — all inherited by child orgs.
Multi-org support is designed for enterprises with distributed operational structures.
Holding companies with diverse subsidiaries can track operational metrics for each entity while maintaining a consolidated view at the portfolio level for board reporting and strategic planning.
Multi-facility health systems can monitor claims processing, utilization management, and care coordination metrics per facility with system-wide roll-ups for executive leadership.
Organizations with regional divisions can maintain separate operational data per region while providing global headquarters with aggregated performance dashboards across all geographies.
MSPs and BPOs can use parent-child org structure to manage multiple client environments from a single account, with each client's data fully isolated and independently governed.
Talk to our team about multi-org deployment for your organization. We'll design a hierarchy that matches your business structure.